Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully. 

About Us

Ergonomicsdirect.co.za is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

This site is owned and operated by Medsport.
Vat No: 4080254008
Reg. No: 2005/021314/23
Tel: 021 423 2678
Web: www.medsport.co.za
Email: info@medsport.co.za
Post: 136 Bree St, Cape Town, 8001

Agreement of sale

An agreement of sale between Medsport and its customer is only valid once payment has been made and Medsport receives proof of payment and fund clearance in our bank account. Up until this point all goods remain the property of Medsport.

Placing a product in a shopping basket without completing the purchase cycle does not:

* constitute an agreement of sale; and/or
* constitute an order for such product,

and as such, Medsport may remove such product from the shopping basket if stock becomes unavailable and you cannot hold Medsport liable if such product is not available when the purchase cycle is completed at a later stage.

An agreement of sale only comes into effect if and when:

* you electronically submit a properly completed order for one or more products in your shopping basket; and
* payment is either authorised, or received by Medsport in its bank account.

Termination of Sales & Cancellation of Orders

By Medsport:
Medsport reserves the right, for purposes of preventing suspected fraud , to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and Medsport, in whole or in part, on notice to you. Medsport shall only be liable to refund monies already paid by you (see Medsport's Refund Policy in this regard), and accepts no other liability that may arise as a result of such refusal to process any order/sale.

By You:
Save for certain exceptions, and subject to certain charges you are entitled to cancel any sale concluded on this website within 7 days after date of receipt of the goods and to obtain a refund. You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/timeframe (or where none is specified, beyond 30 days from the order date). Please read the Refund Policy for further details in this regard.

Stock availability:
All items are subject to availability. Medsport shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should Medsport be unable to fulfil any order placed by you at the advertised price due to stock having sold out, Medsport will notify you and you will be entitled to a refund of the amount paid by you for such product, as explained in more detail in the Refund Policy.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.
Disclaimer of Warranties and Limitation of Liability


We endeavour to ensure that all information on this website is as accurate and up to date as possible, and that all products promoted cause no harm to our customers or the environment. However, due to the possibility of human and technical error, Medsport accepts no responsibility for the accuracy or completeness of information provided on the website. Neither can we accept responsibility for any adverse reactions that any of our products may cause.

While we have taken every reasonable measure to ensure that the products promoted on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner. We therefore advise the consultation of a medical practitioner if there is ever any doubt as to the use of the products listed on this site.

Save for Medsport being liable to you under the Consumer Protection Act 68 of 2008 in relation to any products sold by Medsport to you via the Website.

Neither Medsport nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this Website or the services or content provided from and through this Website.

Furthermore, Medsport makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this Website are free from errors or omissions or that the service will be 100% uninterrupted and error free. You are encouraged to report any possible malfunctions and errors via email.

Although the products sold via the Website may be under warranty, the Website itself is supplied on an "as is" basis and has not been compiled or supplied to meet your individual requirements. It is your sole responsibility to satisfy yourself prior to accepting these T&C that the service available from and through this Website will meet your individual requirements and be compatible with your hardware and/or software. 

Electronic Communications

When you visit the Website or send e-mails to Medsport, you consent to receiving communications from Medsport electronically and agree that all agreements, notices, disclosures and other communications sent by Medsport satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing". 

Governing Law

This Website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law.

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand). 


Medsport may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Export Restriction

The offering on this website is available to South African customers only.