Return & Refund Policy
Thanks for shopping at Ergonomicsdirect.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days from the date you received it to return an item.
To be eligible for a return, your item must be in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt/invoice or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card other or other original method of payment.
With credit card refunds, the time that it will take for you to receive your credit may vary, depending on your card issuer’s policies.
You may be responsible for paying for your own shipping costs for returning your item depending on the product and area you are located in. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please feel free to contact us.